Recently, a CEO of a mid-sized B2B SaaS business told me:   “I have been asked to approve the budget to increase the customer success team to improve our retention rate. The problem is that we have...

  US market entry is almost always on the agenda for UK/European based B2B SaaS start-ups when trying to raise money and at Board meetings.   I‘ve seen many passionate founders trying to convince investors...

  In my role as a mentor to founders, I have seen far too many cases where ineffective boards and poor corporate governance have put the mental and physical wellbeing of founder CEOs at risk.   When businesses...

  Founders of B2B SaaS and B2B service businesses are often the best salespeople in the company. Even if they are introverted and lack formal sales training, they win clients through conviction, vision...